BRANCH ADMINISTRATOR • WINDHOEK

Core Purpose & Key Responsibilities:

To receive and disburse money and process cash, debit – & credit card transactions
To provide efficient, trustworthy and complete support to the Branch Manager and all of our valued customers
We expect you to be an energetic, goal-driven person with excellent communication skills
This role may often be challenging so you should be able to remain calm and polite in tough situations
Handle cash transactions with customers using cash registers
On a daily basis, ensure that there is enough small change in the cash register
Issue Cash/Card receipts, refunds or change
Processing of Purchase Orders, GRV’s and invoices
Answer all telesales enquiries / provide the customer with required guidance or quotations
Resolve customer complaints, guide them and provide relevant information
Greet customers with a smile when entering or leaving the Tiger Wheel & Tyre branch
Maintain clean and tidy checkout areas
Keep reports of transactions
Bag, box or wrap packages
Pleasantly deal with customers to ensure satisfaction
Assistance on any other task as directed by Management from time to time

Experience Required:

Good interpersonal skills
Effective communication skills
Ability to work independently as a self-starter within the Tiger Wheel & Tyre team
Computer knowledge is a critical requirement

Minimum Requirements:

By Brand

By Vehicle Type